Healthgrades Gives MidState 'an A' in Patient Experience

The following is a press release from Pamela Cretella of MidState Medical Center.

MidState Medical Center announced today that is has been named one of a select group of hospitals identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, as measured by Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physician and hospitals.

To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, MidState Medical Center must have met the clinical quality threshold for this award and have data for a minimum number of HCAHPS surveys.

Clinical Quality Threshold – MidState Medical Center ranked among the top hospitals for clinical quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using Medicare data.

Minimum Number of HCAHPS Surveys - MidState Medical Center had data for at least 100 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys to reliably assess performance.

“We are so proud of this recognition. Everything we do at MidState is centered around superior clinical quality and providing our patients with the best patient experience possible. We have worked diligently over the last several years to build a culture focused on patient-centered care,” said Cindy Russo, senior vice president of operations at MidState Medical Center.

“As hospitals continue to struggle with the delivery of high-quality, safe care in the face of mounting financial and regulatory pressures, the hospitals who have achieved Healthgrades 2013 Outstanding Patient Experience Award stand above the rest in terms of providing the most positive experience for patients during their hospital stay,” said Evan Marks, EVP Informatics and Strategy. “This exceptional performance reflects a commitment to superior quality of clinical care.”

For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com today.

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