Volunteers provide invaluable assistance and support to all areas of MidState Medical Center. As many patient services are growing and expanding, new volunteer programs have been created to ensure a positive patient experience and promote customer satisfaction.
Patients at MidState are treated to relaxing “Soft Touch” hand rubs and foot rubs by well-trained MidState volunteers. Research shows that “Soft Touch” aids in the healing process by increasing circulation, relieving a patient’s anxiety, increasing endorphins, and just simply feels good! This program is rated extraordinarily high on patient satisfaction surveys. Additional volunteers are needed to meet the high volume of patient requests. If you are interested in this very specialized volunteer role, there will be training sessions in the technique of “Soft Touch” in October.
Volunteer Ambassadors are needed at our Information Desks to meet and greet the public and offer escorting and wayfinding services. There is also high demand for volunteers in our newly expanded Emergency Department in both clinical and non-clinical areas.
Exceeding customer expectations with integrity, caring, excellence, and safety is our priority at MidState Medical Center. If you have a few hours to spare and have excellent customer service skills, please contact the Voluntee Volunteer Office at 203-694-8275 or e-mail MidStateVolunteers@midstatemedical.org.