A price marked on a pair of UGG boots was not honored at the register.
I was recently at Savers in Meriden and found a pair of UGGS that were marked $14.99. I was thrilled as I had found a pair last year for the same price and purchased them for my granddaughter. I was going to get this pair for myself so we could 'match'. When I got up to the register, the cashier looked at them and then told me they must be marked incorrectly and that they most likely were $24.99 and I could purchase them for that price.
When I said I would pay the $14.99 as that's what they were marked, she just took them from the counter and put them behind the register. Isn't there some sort of law where the item has to be sold for the price on it? They are the ones that priced the item, not me. Does Savers have some sort of special status due to the nature of the business?
I walked out of the store in disbelief. I told quite a few people about this incident and all of them told me I should've asked for a manager and requested the boots be sold to me for the listed price. I wrote to Savers Customer Care email address but have yet to hear from them. I frequent Savers in Meriden and Bristol several times a week and on occasion the store in Newington. This is the first time I've come across this situation where the cashier was changing the price on the spot. The public should be aware of what can happen at the register. I will be shopping elsewhere from now on.
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